Privacy Policy – BathroomStore.ie

Last updated: October 6, 2026

1. General

This Privacy Policy explains how Bathroom Store (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit or make a purchase from our website. It also explains your rights under the General Data Protection Regulation (GDPR).

2. Personal Data We Collect

• Name, billing and shipping address
• Email address and phone number
• Payment details (processed securely by third-party providers)
• Order history and account details
• Device information, cookies, and browsing behaviour

3. How We Use Your Information

• Process and deliver your orders
• Communicate with you about your purchase
• Provide customer support
• Send you marketing communications (email and SMS, where consent is given)
• Improve our website, services, and customer experience

Legal Basis for Processing (GDPR)

• Consent – for optional cookies, advertising measurement and email or SMS marketing where you opt in
• Contractual necessity – to fulfil and deliver your orders
• Legitimate interest – to improve services, prevent fraud, and secure our website

4. SMS Marketing & Cart Reminders

If you opt in to receive SMS messages, Bathroom Store may use SMS to send you updates, promotional offers, and cart reminders.

Cart reminders: Bathroom Store’s website uses cookies and plugins to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Data use & sharing: Phone numbers collected for SMS marketing are used solely to deliver messages you have consented to receive. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opting out: You may opt out of SMS marketing at any time by following the unsubscribe instructions provided in our messages.

5. Third Parties

We may share your information with trusted service providers who help us operate our business (e.g., payment processors, delivery companies, marketing platforms). If your data is shared, it is only for the purposes described in this policy and is handled securely.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies and your choices

We use cookies and similar technologies to operate the store, remember preferences, understand website use and measure advertising. Necessary cookies support services you request, such as the basket, checkout, security and saving your cookie choices.

For visitors in Ireland, the UK and the EEA, we ask for your consent to optional Statistics, Marketing and Preferences cookies. You can accept all, reject optional cookies or select categories in the cookie banner. Scrolling, refreshing the page or continuing to browse does not give consent. Rejecting optional cookies does not prevent you from browsing or placing an order.

You can change or withdraw your cookie consent at any time through Cookie settings in the footer. Open the preferences and reject optional categories to withdraw consent. Withdrawal applies to future processing and does not affect processing already carried out with consent.

The preferences panel provides information about detected cookies, their providers, purposes and duration. Some cookies last only for your session; others remain for the period shown there or until you delete them. Our consent choices are normally remembered for up to 180 days, unless you change them or clear your browser storage.

We use Shopify for the store and checkout, Consentmo to manage cookie choices, Google Analytics and Google Ads for measurement and advertising, Microsoft services for analytics and advertising, and Meta and OpenAI Ads for advertising measurement. Our server-side tracking is hosted by Addingwell. Depending on your choices, measurement may include page and product views, basket and checkout activity, order value, currency and transaction identifiers. Where permitted by your consent, advertising services may also receive hashed contact identifiers to match conversions. Hashing does not make this information anonymous.

Google Consent Mode can send limited measurement signals without advertising or analytics cookies when those categories are denied. Cookie refusal therefore does not mean that no network requests occur. These signals may be used for aggregated or modelled measurement.

Cookie choices are separate from subscribing to email or SMS marketing. You can manage browser cookies separately, but deleting necessary cookies may reset your basket or saved choices. For Shopify's cookies, see Shopify's cookie information.

7. Location-Based Services

If you enable location-based services, we may collect and process information about your device’s location to provide relevant offers, local delivery options, or store information. This data is only collected with your consent and is used exclusively for the stated purpose.

8. Payment Information

Payments are processed securely by third-party providers such as Stripe or PayPal. We do not store or have access to your full card details.

9. Data Security & Storage

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data is stored securely and only retained for as long as necessary for the purposes described in this policy and to comply with legal obligations.

10. International Transfers

As we use service providers such as Shopify, Google, and Klaviyo, your data may be transferred outside the European Economic Area (EEA). Where this occurs, safeguards such as Standard Contractual Clauses (SCCs) are applied to ensure your data remains protected.

11. Data Retention

We retain your personal information only for as long as necessary to provide you with services and to comply with legal obligations (e.g., tax and accounting requirements).

12. Children’s Privacy

Bathroom Store does not knowingly collect personal data from children under 16. If you believe your child has provided us with personal information, please contact us and we will take steps to delete it.

13. Your Rights

Under GDPR, you have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time where processing relies on consent
• Restrict or object to processing
• Request data portability

To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:

• Email: privacy@bathroomstore.ie
• Post: Bathroom Store, Unit 2a, TCS Retail Park, Coes Road, A91 H300, Dundalk, Ireland
• Phone: 042 94 22401

15. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.