Return & Refund Policy | Bathroom Store Ireland

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Return & Refund Policy

Return policy

 

Returns Policy

    • All orders should be checked immediately upon arrival, to ensure that you have received the correct goods and that you are satisfied with them.
    • We hope you are happy with your Bathroom Store Ireland order, but we also understand that sometimes items need to be returned. For this reason, we offer you the opportunity to return your order within 14 days of receiving the delivery, no questions asked.
    • To do this, email us at sales@bathroomstore.ie to let us know you will be returning your item(s). We will issue a Return Merchandise Authorization (RMA) Form and can guide you through the process from here.
    • If a customer has changed their mind about a product and wishes to return it, the customer will be liable for the return delivery charge.
    • Refunds will be made after the goods have been received back to us and when they have been confirmed to be in good condition.
    • To ensure a full refund, the item(s) being returned needs to be unused, and must have its original packaging undamaged and intact.
    • If you prefer, you can exchange an item you have purchased for another item from our store. However, some charges may apply. Please contact us at sales@bathroomstore.ie for more information.
    • Our return policy above applies to all exchanges.
    • This does not affect your statutory rights.

 

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