Return policy

Our Refund Policy


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Returns Policy

We want you to be delighted with the products you buy from BathroomStore.ie. We have extended the returns to 45 days. We offer a completely risk free return with every purchase you make. If you're not satisfied with an item that you have purchased and the item is unused and hasn't been fitted, you can return it to us within 45 days of purchase for a refund. All you need to do is contact us before you return your goods and we will guide you through the process to make everything as quick and easy as possible.

Making A Return

Please contact Bathroom Store Ireland by emailing sales@bathroomstore.ie and we'll issue you with a Returns Authorisation Number (RMA). From here, we'll guide you through the returns process to make it as fast and as easy as possible.

To ensure a full refund, the item to be returned needs to be unused, and must have its original packaging undamaged and intact.

Sending A Return

To return your order within 45 days of purchase, the item(s) must be unused, in its original condition and packaging with all materials, manuals and accessories intact. Pack up your item(s) protectively and write your Returns Number clearly on the outside of the package.

Exchanges

If you prefer, you can exchange a product brought. Return policy above apply to all exchanges.

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