Return policy


We want you to be happy with the products you buy from We have extended the returns time period to 14 days. We offer a completely risk free return with every purchase you make. If you're not satisfied with an item that you have purchased and the item is unused and hasn't been fitted, you can return it to us within 14 days of purchase for a refund. All you need to do is contact us before you return your goods and we will guide you through the process to make everything as quick and easy as possible.


Making A Return

Please contact Bathroom Store Ireland by emailing and we'll issue you with a Return Merchandise Authorization (RMA). From here, we'll guide you through the returns process to make it as fast and as easy as possible.

To ensure a full refund, the item to be returned needs to be unused, and must have its original packaging undamaged and intact.


Sending A Return

To return your order within 14 days of purchase, the item(s) must be unused, in its original condition and packaging with all materials, manuals and accessories intact. Pack up your item(s) protectively and write your Returns Number clearly on the outside of the package.



If you prefer, you can exchange an item you have purchased for another item from our store, however some charges may apply, please contact us at for more information. Our return policy above applies to all exchanges.


Expert help & advice

Nationwide Delivery

Quote retrieval
trade accounts