At BathroomStore.ie, we aim to make delivery clear, reliable, and realistic. Bathrooms are considered purchases, often part of a wider renovation project, so transparency around sourcing and delivery is essential.
All orders are dispatched from our warehouse adjoining our showroom in Dundalk, Co. Louth. Every item is checked before dispatch to ensure it leaves us in optimal condition.
Our Role & Product Sourcing
BathroomStore.ie acts as an authorised distributor for leading European bathroom brands, including Deante, Radaway, Omnires, Gulietta and Glacier Ceramic.
While we hold a wide range of products in stock, in some cases we source items directly from the manufacturer or distributor. This allows us to:
- Offer the most competitive pricing possible
- Provide access to extended product ranges
- Supply made-to-order or specialist items
Direct sourcing may occasionally result in longer lead times, but it enables us to offer better value and a wider selection to our customers.
Delivery Coverage
We deliver throughout the Republic of Ireland, Northern Ireland and mainland Great Britain. Delivery charges are calculated based on the size and weight of the items ordered and on the delivery address.
We are in the Dublin area three times a week, so orders for Dublin and the neighbouring counties are usually delivered on our own van, at our lowest rate.
Delivery Methods Explained
- Small items: Usually shipped via trusted courier services such as UPS or An Post.
- Large items (local or selected orders): Delivered using our own BathroomStore.ie delivery van where possible. Customers may open and inspect products at the front of our driver. Our driver can also assist with moving items into the house where access allows.
- Oversized or palletised items: Delivered via a pallet network. Your local depot will contact you to arrange delivery. These deliveries are kerbside only.
For pallet deliveries, customers should ensure assistance is available on delivery day.
Delivery Times
Items in stock are dispatched quickly — usually within 24 hours — with delivery taking a further 2–3 working days to most of the country.
Items ordered in from the manufacturer or distributor are brought in specifically for your order. The expected lead time is shown on each product page, so you can see before you buy how long an item takes to reach us.
Deliveries to remote rural areas can take longer than the times above, as they depend on the local depot's delivery schedule.
Delivery dates and times are estimates and may vary depending on stock availability, delivery method, or supplier lead times. If you need a more accurate delivery date — for example to plan a fit-out or book a plumber — please contact us and we will confirm exactly when your order is expected to arrive.
Checking Your Delivery
Even if you do not plan to install your products immediately, it is essential to inspect your delivery upon arrival.
- Check packaging for visible damage
- Open boxes carefully and inspect contents
- Report any issues promptly
Any damage must be reported to us within 48 hours of delivery, along with photographic evidence. Unfortunately, damage reported after this period may not be eligible for a claim.
Delivery Charges
All delivery prices include VAT.
Collection & local delivery
- Collection in store – FREE
- Local delivery (Dundalk area) – FREE
Small parcels (UPS / An Post)
- Small package (0–15 kg) – €13.95
- Medium package (15–18 kg) – €19.95
- Large package (18–24.99 kg) – €26.95
Large & oversized items (van or pallet, kerbside)
Charges for larger items depend on where the order is going:
- Dublin and surrounding areas, Co. Louth and Co. Meath – €49.00
- Rest of the Republic of Ireland – up to €65.00
- Remote rural areas — for example north-west Donegal, west Kerry or south-west Cork — up to €85.00. Please allow extra time, as delivery to these areas can take longer.
The exact delivery cost and method for your order are shown at checkout.
Northern Ireland & Great Britain
We deliver to Northern Ireland and mainland Great Britain as standard — it is not a special arrangement. Rates are higher than within the Republic of Ireland and are shown at checkout.
We handle the customs clearance and paperwork ourselves, so there is nothing for you to arrange and no unexpected charges on arrival.
Express delivery
- Express delivery (on request) – €69.00 (subject to confirmation)
Additional Delivery Information
- We aim to deliver complete orders together rather than split shipments
- Partial deliveries may occur in limited cases at our discretion
- Standard deliveries are made Monday to Friday
- Deliveries are not made on bank holidays
- Courier services may deliver at weekends, outside our control
- Customers receive a notification once their order is dispatched
- Express delivery must be confirmed with our team before ordering
Need an Update on Your Order?
If you have any questions about your delivery or order status, please contact our team:
Phone: (042) 94 22401
Email: hello@bathroomstore.ie
Our goal is to deliver bathroom products safely, clearly, and with realistic expectations — supporting your project from planning through to installation.