Our Response to COVID-19

What are we dealing with right now?

We at Bathroom Store Ireland are committed to providing you with our services during this very difficult time.

At all times we will adhere to the most updated government guidelines and will do everything in our power to keep you, our customers, and our staff as safe as possible.

Under current government restrictions in Ireland, Bathroom Store Ireland is deemed as an essential retail outlet. So as things are, we will remain open to serve our customers.

During this time, we would ask that you call in advance of visiting our showroom in Dundalk. We will give you an appointment at a designated time to ensure that only a limited number of people are in the store at any one time.

If you have any further questions, please feel free to get in touch with our team. You’ll get all our details in the “About Us” section.

Let’s all stay safe, responsible and healthy together.

Is online shopping safe?

In short - yes. Our warehouse operatives follow all Covid-19 guidelines, and all goods are delivered to your home while following strict social distancing protocols.

When shopping online, you not only keep yourself away from potential infection, but you also play your part in keeping the economy running.

By choosing a local business, like Bathroom Store Ireland, you are contributing to the local economy and supporting small firms when it is most meaningful. We are very grateful to all our customers, old and new, for your support during this time.

Do you still accept orders?

Yes, we are open and working as normal to ensure all online orders are fulfilled as quickly as possible.

We are currently using our own Bathroom Store vans to deliver all orders to minimise the delays. However, there may be some delays which are beyond our control during this time.

Do I expose myself to the coronavirus when picking up deliveries?

The general rule is that the coronavirus that causes COVID-19 needs living organisms to survive for a longer period and replicate. Therefore, your shipment, both the packaging and the product inside, should be free from the virus.

However, we would encourage you to disinfect your purchases after delivery. We highly recommend using the contactless delivery or collection, so ask your courier to leave the package at the door and ensure social distancing.

Will the shipment time be affected?

Currently, we are experiencing minor delays on some orders. Most orders are fulfilled within the stated time frame. We appreciate that delays can be frustrating, and we appreciate your understanding if this does happen.

If you are waiting for delivery and would like further information on it, please send us your order number to sales@bathroomstore.ie, and we will provide you with an update.